Specialised Security Services for the Hotel Industry

M.S.S provides the hotel industry with a level of service that is unmatched by any other provider. Our dedicated hotel security division is led by an operations director with over 9 years' experience specifically within the security sector of the hospitality industry. This expertise ensures that our personnel are carefully selected and fully prepared to meet the diverse and demanding roles required in this environment.

We are proud to be the preferred security suppliers in London for three of the world's largest hotel chains, as well as an exclusive independent London hotel.

Our Hotel Security Services

In-House Security
Our in-house security officers seamlessly support your existing security team by covering staff absences such as holidays or illness. Each operative is fully trained to integrate smoothly into your security framework, confidently meeting the unique requirements of your hotel.

Function Security
Function security officers are responsible for the safety and security of guests and staff during events and functions. Whether working individually or as part of a team, they assist with special requests including crowd control, VIP escorts, securing auction items, or escorting cash to secure locations. Additionally, our operatives are trained as fire marshals and first aiders, adding an extra layer of safety.

Back of House Security
Back of house security officers provide essential support to the hotel's security team and management. This role often includes being the main point of contact for the issuing of keys and cash floats across hotel departments, ensuring smooth and secure operations behind the scenes.

Lobby Security Officer
The lobby security officer plays a vital role as the vigilant eyes of the in-house security team in one of the hotel's busiest public areas. This position has become standard across many London hotels due to its proven effectiveness as a deterrent to potential criminal activity, enhancing overall guest safety.