Our Quality Management System has been developed to meet the requirements of ISO9001:2015; We will develop, implement and improve the effectiveness of the quality management system, and identify the interactions of our activities
We will provide an environment in which every person is encouraged to continually improve the efficiency and effectiveness of our services, processes and our management system
All personnel have a responsibility for "quality" and are required to conform to the procedures contained within the "quality management system": which are mandatory, and unauthorized deviations are not permitted.
Employees are trained with appropriate training, resources and the support needed to supply a high-quality service to all our customers.
Meaningful quality objectives are set through the frame work of the management review which is then converted into individual measurable objectives for all relevant employees and functional areas.
The company will continue to satisfy all legal, contractual, and regulatory requirements applicable to our service. We will listen to our customers, and balance their needs, with those of our employees and endeavor to give full satisfaction always.
All employees are issued with a copy of the quality policy whenever there is a major change to it; when only minor amendments have been made to the policy then copies will be posted onto company notice board.
Steven Keenan - Director